Kiln dApp Access - 32ETH+ & Pooled Staking update
Identified·Full outage

As part of our precautionary measures following the recent security incident, deposits are paused and Ethereum validators have been safely exited. Importantly:

  • Smart contracts are not impacted.

  • All funds are safe.

  • Users continue to earn rewards.

Impact on Staking

Kiln dApp access is currently restricted, we are working closely with our partners to re-enable access as soon as possible.

  • Pooled Staking:

    • Rewards continue to accrue while validators are exiting.

    • Once exited, the pool will receive the unstaked ETH, fulfill pending exit requests, and restake them into new validators.

    • Users may request an exit at any time, and no immediate action is required to continue staking.

  • 32ETH+ Staking (Dedicated):

    • Rewards continue to accrue while validators are exiting.

    • Once validators are exited, users will need to manually withdraw both principal and rewards either through our partners’ proposed flows or directly in the Kiln dApp (once available).

    • To continue staking, users will need to stake their ETH on new validators.

Next Steps & Support

You can access our Incident FAQ for 32ETH+ (Dedicated) and Pooled Staking users, another guide will be shared shortly with clear actions in partners UIs once the service access is restored.

Wed, Sep 17, 2025, 11:54 AM
(8 hours ago)
·
Affected components
Updates

Identified

As part of our precautionary measures following the recent security incident, deposits are paused and Ethereum validators have been safely exited. Importantly:

  • Smart contracts are not impacted.

  • All funds are safe.

  • Users continue to earn rewards.

Impact on Staking

Kiln dApp access is currently restricted, we are working closely with our partners to re-enable access as soon as possible.

  • Pooled Staking:

    • Rewards continue to accrue while validators are exiting.

    • Once exited, the pool will receive the unstaked ETH, fulfill pending exit requests, and restake them into new validators.

    • Users may request an exit at any time, and no immediate action is required to continue staking.

  • 32ETH+ Staking (Dedicated):

    • Rewards continue to accrue while validators are exiting.

    • Once validators are exited, users will need to manually withdraw both principal and rewards either through our partners’ proposed flows or directly in the Kiln dApp (once available).

    • To continue staking, users will need to stake their ETH on new validators.

Next Steps & Support

You can access our Incident FAQ for 32ETH+ (Dedicated) and Pooled Staking users, another guide will be shared shortly with clear actions in partners UIs once the service access is restored.

Wed, Sep 17, 2025, 11:54 AM