Kiln dApp has now been successfully re-activated in Ledger Live.
Dedicated and Pooled staking deposit flow are still paused.
Kiln dApp is updated with a banner message for user to read about the incident and contact Kiln support for questions.
Users can withdraw their ETH from the portfolio section of Kiln dApp.
32ETH+ staking user need to take action on their validator to withdraw their ETH, read the full user guide here.
Thank you for your patience and support.
Resolved
Kiln dApp has now been successfully re-activated in Ledger Live.
Dedicated and Pooled staking deposit flow are still paused.
Kiln dApp is updated with a banner message for user to read about the incident and contact Kiln support for questions.
Users can withdraw their ETH from the portfolio section of Kiln dApp.
32ETH+ staking user need to take action on their validator to withdraw their ETH, read the full user guide here.
Thank you for your patience and support.
Identified
Application reactivation update:
Kiln dApp is now available again at stake.kiln.fi
Ledger live access is planned for early next week within ledger live; New deposits are paused but users will be able to see their position and withdraw their assets.
Widget access is still paused and we plan a reactivation in partners UIs early next week.
For more details, please refer to our FAQ. If you have any further questions or concerns, please don’t hesitate to reach out to us at support@kiln.fi — we’re here to help.
Identified
As part of our precautionary measures following the recent security incident, deposits are paused and Ethereum validators have been safely exited. Importantly:
Smart contracts are not impacted.
All funds are safe.
Users continue to earn rewards.
Kiln dApp access is currently restricted, we are working closely with our partners to re-enable access as soon as possible.
Pooled Staking:
Rewards continue to accrue while validators are exiting.
Once exited, the pool will receive the unstaked ETH, fulfill pending exit requests, and restake them into new validators.
Users may request an exit at any time, and no immediate action is required to continue staking.
32ETH+ Staking (Dedicated):
Rewards continue to accrue while validators are exiting.
Once validators are exited, users will need to manually withdraw both principal and rewards either through our partners’ proposed flows or directly in the Kiln dApp (once available).
To continue staking, users will need to stake their ETH on new validators.
You can access our Incident FAQ for 32ETH+ (Dedicated) and Pooled Staking users, another guide will be shared shortly with clear actions in partners UIs once the service access is restored.