For resumption of Kiln Connect API endpoints and Dashboard, here’s a detailed timetable for service restoration as part of our Incident FAQs. New information on top of what was shared on Monday (15th):

• For ETH, staking on new validators will be available on Monday September 29th. These services will be accessible through our existing API and Dashboard interface.

• Each protocol in Kiln Dashboard will be re-enabled with enhanced transaction decoding tools. Note that as the customer and ultimate owner of your assets, it is your sole responsibility to review, check, and verify all transactions before signing and broadcasting them.

• Fireblocks are progressing on the import of Kiln positions - starting with Solana - in the Fireblocks console, estimated next week. They will then proceed with Cosmos chains (ATOM, INJ, TIA, DYDX, OSMO) with no ETA yet. Please get in touch with your Fireblocks account manager for the latest on this.

• A more detailed timeline for remaining services will be provided soon here, StatusPage and comms.

As a reminder, for several of the top protocols, we now provide the option of an Open-source (MIT) TypeScript code repository which you may use to craft transactions independently, within your own environment, here: https://github.com/kilnfi/tx-crafting-scripts.

We sincerely apologise for all the inconvenience to your services. Our Sales Engineers and Support Engineers are available to advise where helpful. As we work through this incident, please continue to reach out and let us know the highest priority services for you - thank you for all your engagement and patience so far.

As part of our precautionary measures following the recent security incident, deposits are paused and Ethereum validators have been safely exited. Importantly:

• Smart contracts are not impacted.

• All funds are safe.

• Users continue to earn rewards.

Kiln dApp access is currently restricted, we are working closely with our partners to re-enable access as soon as possible.

• Pooled Staking:

  • Rewards continue to accrue while validators are exiting.

  • Once exited, the pool will receive the unstaked ETH, fulfill pending exit requests, and restake them into new validators.

  • Users may request an exit at any time, and no immediate action is required to continue staking.

• 32ETH+ Staking (Dedicated):

  • Rewards continue to accrue while validators are exiting.

  • Once validators are exited, users will need to manually withdraw both principal and rewards either through our partners’ proposed flows or directly in the Kiln dApp (once available).

  • To continue staking, users will need to stake their ETH on new validators.

You can access our Incident FAQ for 32ETH+ (Dedicated) and Pooled Staking users, another guide will be shared shortly with clear actions in partners UIs once the service access is restored.

We confirm recovery of our polygon API. Some endpoints of our Ethereum API require additional investigations, for which we will provide updates later today.

PLEASE BE CAUTIOUS OF SCAMS: only rely on information from official Kiln channels. We will never ask you to share private keys or transfer funds. As all Kiln interfaces are temporarily paused, any Kiln-branded interface appearing at this time should be considered fraudulent.

Please reach out to support@kiln.fi for any further questions, or via your usual channels.